Frequently Asked Questions

Everything you need to know about your xMilano shopping experience.

What is the standard shipping time for xMilano orders?

We offer worldwide shipping. Orders within Europe typically arrive within 3-5 business days, while international shipping can take 7-10 business days depending on your location and customs processing.

How can I return an item if it doesn't fit?

We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

Where are your garments manufactured?

All xMilano pieces are designed in Italy and produced in high-end ateliers that adhere to strict ethical labor standards and use premium sustainable fabrics.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna in select regions.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more tailored Italian fit.

Can I track my order once it has been shipped?

Yes. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.